Get in Touch With Us

Questions, corrections and suggestions all help keep this guide accurate and useful. If something on the site has prompted a query, or you think a page could explain a trade-off more clearly, we would like to hear from you.

How to reach us

The simplest way to contact the team is by email at info@chesterartcentre.co.uk. Every message is read by a person, and we reply as promptly as we reasonably can.

What to include

A little detail on your first message saves time for both of us. Where it applies, please mention:

• The page address your question relates to, so we can find the exact section you mean.
• What you noticed, for example a figure that looks out of date, a term that seems unclear, or a broken link.
• Any source you are relying on, if you are suggesting a correction, so we can check it properly.

Corrections and feedback

Accuracy matters on a subject where terms, limits and conditions can change. When a reader points out an error, we check it and update the page if a change is needed. If you would like to understand how the site works and the principles behind it, you can read more about us before getting in touch.

What we cannot help with

We are an independent information resource, not an operator. That means we cannot access player accounts, process withdrawals, reverse transactions or settle disputes with any gambling site. For those matters, please contact the operator directly through its own support channels.

If gambling is causing you concern

If you are worried about your own gambling or someone else's, please do not wait for a reply from us. Speak to a qualified support service or your GP, who can offer confidential help straight away.

Thank you for taking the time to write. Every message helps make this guide clearer for the next reader.